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ZanteHotels4U.com Full Terms and Conditions

Your use of this website, www.zantehotels4u.com (“Website”), is subject to your irrevocable acceptance without modification of these terms of use (“Terms”) and you agree to use this website in accordance with and subject to these Terms. The Terms as set out hereunder constitute the entire agreement between you and ZanteHotels4U.com. If you do not accept these Terms, do not use this website. By accessing any part of the ZanteHotels4U.com website, you consent to be bound by these Terms.

1) Booking Conditions Summary

1. We facilitate the processing and booking for accommodation. We do not provide, own or run any accommodation.
2. You may cancel your booking according to each accommodation cancellation policy. Before cancelling your reservation please check the accommodation policies as charges may apply.
3. DEPOSITS ARE NON REFUNDABLE
4. In the event of a no-show without cancellation the accommodation provider has the right to charge your credit card, in accordance with the accommodation’s terms and conditions.
5. Every effort is made to ensure the accommodation provider processes your bookings correctly.
6. Your contract is with the accommodation not ZanteHotels4u.com. It is the accommodation provider's responsibility to provide you with the travel services.
7. In the highly unlikely event of a problem arising, our liability to you, if any, is limited to the deposit you paid.
8. Trip Advisor Ratings shown on the website are the opinions of people who have booked and have stayed in the relevant accommodation. We take no responsibility for such opinions.

All bookings for accommodation on this website are made with the accommodation provider concerned and not with ZanteHotels4U.com. ZanteHotels4U.com only facilitates the making of reservations with accommodation provider. ZanteHotels4U.com is not a party to the contract between you and the accommodation provider and has no responsibility or liability to you in respect of the terms of that contract whether directly or indirectly. Prior to making a booking, you should ensure that you have reviewed accommodation provider's terms and conditions and that they are acceptable to you.
The following conditions apply to bookings of travel services made by you through this website.

2) ZanteHotels4U.com Deposit Policy

On making a reservation, you shall pay a non-refundable deposit, (“Deposit”), being a fixed percentage, 15% or 20% for best-seller hotels, of the total value of your reservation. DEPOSITS ARE NON REFUNDABLE


You will be responsible to the accommodation provider for payment of the balance of the total reservation cost.


In order to guarantee a reservation, you must use a valid VISA or MasterCard credit card. Alternatively, you can guarantee your reservation by bank transfer. By making a reservation with your credit card, you agree that in case you cancel your reservation or that you fail to arrive by your agreed check-in date, you authorize the accommodation provider to charge your credit card without notice the amount as it is set out in the accommodation provider's terms and conditions.

3) Booking confirmation

When a reservation is confirmed, ZanteHotels4U.com will issue the booking confirmation on behalf of the accommodation provider. ZanteHotels4U.com strongly recommends that you check the accommodation provider precise terms and conditions as specifically stated in the Website, under Accommodation Terms & Conditions clause. The reservation number included on the booking confirmation should be quoted in all enquiries, cancellation or modification of the reservation. 

4) Special requests

In making a reservation, it shall be your responsibility to disclose to the accommodation provider any physical or mental condition, to which you or a member of your party is subject to and may require special facilities and of which the accommodation provider should be notified.

5) ZanteHotels4U.com Modification Promise

ZanteHotels4U.com Modification Promise enables you to modify your reservation on ZanteHotels4U.com as many times as you like, giving you the freedom to change your plans as you travel to Zante without losing the Deposit.


Any amendments to your reservation must be notified to ZanteHotels4U.com by e-mail (info@zantehotels4u.com).


Modification Promise covers full booking modifications only. If you cancel part of your booking, this will not be protected by Modification Promise.


Please note that the accommodation reserves the right to charge any modification fees according to their policies as stated in Accommodation Terms & Conditions.

6) ZanteHotels4U.com Cancellation Promise

ZanteHotels4U.com Cancellation Promise enables you to cancel and rebook on ZanteHotels4U.com once within 6 months from the cancellation date. Cancellation Promise may only be applied once; in the event of repeated cancellations you forfeit the Cancellation Promise already used.


ZanteHotels4U.com Cancellation Promise is only valid for cancellations made within the cancellation period set by ZanteHotels4U.com, in this case no later than 48 hours before the scheduled check-in date.


Cancellations are only valid if you send us an e-mail at: info@zantehotels4u.com. Only cancellations via email are protected by ZanteHotels4U.com Cancellation Promise.


Cancellation Promise is valid for both online or offline (email or telephone) bookings.


Cancellation Promise only applies to accommodation booking deposits; it cannot be used against other charges or other purchases on ZanteHotels4U.com.


Cancellation Promise only applies to ZanteHotels4U.com deposits, IT DOES NOT apply on the cancellation policy of the accommodation as stated in Accommodation Terms & Conditions.


Cancellation Promise will be applied to the traveler which is identified by the e-mail address or telephone used to process the initial booking. ZanteHotels4U.com Cancellation Promise cannot be applied to a booking made using a different e-mail address or telephone number respectively.


In order to use Cancellation Promise, simply contact us by e-mail at info@zantehotels4u.com and provide us with your contact details and the reservation ID of your initial reservation.


Cancellation Promise covers full booking cancellations only. If you cancel part of your booking, this will not be protected by Cancellation Promise.


Please note that the accommodation reserves the right to charge any cancellation fees according to their policies as stated in Accommodation Terms & Conditions.

7) No-show Policy

Your non-arrival by the agreed check in time will result in the cancellation of your entire reservation, resigning the benefits of a cancellation such as ZanteHotels4U.com Modification Promise and Cancellation Promise.

8) Accommodation Cancellation Policies

By making a reservation with an accommodation, you accept and agree with the relevant cancellation and no-show policy of that accommodation, and to any additional (delivery) terms and conditions of the hotel that may apply to your reservation or during your stay, including services rendered and/or products offered by the hotel. The general cancellation, no-show policy and delivery terms and conditions of the hotel can be found at the Website, under the specific Accommodation Terms & Conditions, during the reservation procedure as well as in the confirmation email.


Please note that certain rates or special offers are not eligible for cancellation or change. Please check the room details thoroughly for any such conditions prior to making your reservation.


Please note that you may be charged for your reservation modification or cancellation in accordance to the hotel’s modification, cancellation and/or no-show policy. We recommend that you read the Accommodation Terms & Conditions of the hotel carefully prior to making your reservation.

9) Cancellations Disclaimer

ZanteHotels4U.com does not accept responsibility for cancellations by you or by the accommodation provider regardless of the circumstances in which the cancellation is made. ZanteHotels4U.com shall not accept any liability for losses, additional expenses or any claim whatsoever due to changes in accommodation or other travel services, sickness, weather, strikes or any other cause. All such losses, additional expenses or claims will be borne by you unless otherwise agreed between you and the accommodation provider.

10) Prices

The prices on our site are highly competitive. All prices quoted are per room and include VAT (Value-Added Tax) and all other taxes, unless stated otherwise.


Sometimes lower rates are available at our website for a specific stay at a hotel, however, these rates made by hotels may carry special restrictions and conditions, for example in respect of cancellation and refund. Please check the room and rate details thoroughly for any such conditions prior to making your reservation.
 

11) NO LIABILITY IN CREDIT CARD OR DEBIT CARD TRANSACTIONS

ZanteHotels4U.com makes all reasonable efforts to ensure that all credit card transactions are secure. In order to safeguard and encrypt your credit card information when in transit to us, we use the "Secure Socket Layer (SSL)" technology for our services.


ZanteHotels4U.com will, in all cases, charge your credit card with the Deposit upon reservation completion, as stated in the Deposit Policy section of this document. In case of incorrect or incomplete credit card data or invalid credit card submission upon reservation, your reservation is automatically considered invalid.


Some of the hotels listed in the Website require credit card details in order to guarantee your reservation. As such, we will send your credit card information directly to the accommodation at which your booking is made. The accommodation reserves the right to verify (i.e. pre-authorize) your credit card.


For certain rates or special offers, please note that your credit card may be charged (sometimes without any option for refund) by the accommodation upon reservation and confirmation of the booking. Please check the room details thoroughly for any such conditions prior to making your reservation.


In the event of credit card fraud or unauthorized use of your credit card by third parties, most banks and credit card companies bear the risk and cover all the charges resulting from such fraud or misuse, which may sometimes be subject to a deductible (usually set at EUR 50 (or the equivalent in your local currency)). In the event that your credit card company or bank charges you for the deductible because of unauthorized transactions resulting from a reservation made on our website, we will pay you this deductible, up to an aggregate amount of EUR 50 (or the equivalent in your local currency). In order to be indemnified, please make sure that you report this fraud to your credit card provider (in accordance with its reporting rules and procedures) and contact us immediately by email (info@ZanteHotels4U.com). Please state 'credit card fraud' in the subject line of your email and provide us with evidence of the charged deductible (e.g. policy of the credit card company). This indemnification only applies to credit card reservations made using ZanteHotels4U.com’s secure server and the unauthorized use of your credit card as a result of our default or negligence and through no fault of your own while using the secure server.
 

12) Limitation of Liability

You should note that ZanteHotels4U.com does not warrant that the information published on this website will be error free and in using this website you acknowledge that the accommodation details and all other information including information relating to accommodation published on this website may include inaccuracies, mistranslations or typographical errors.

13) Privacy

ZanteHotels4U.com uses high ethical standards and respects your privacy. Save for disclosures required by law in any relevant jurisdiction and the disclosure of your name, email address and your credit card details for completing your booking with the relevant hotel of your choice, we will not disclose your personal information to third parties without your consent. Please have a look at our privacy policy for further information.

14) Age & Responsibility

You confirm that you are of sufficient legal age to use this website and to create binding legal obligations for any liability you may incur as a result of the use of this website. You understand that you are financially responsible for all uses of this website by you and those using your log-in information.

15) Links to Third Party Websites

This website may contain hyperlinks to websites operated by parties other than ZanteHotels4U.com. Such hyperlinks are provided for your reference only. ZanteHotels4U.com does not control such websites and is not responsible for their contents. The inclusion of hyperlinks on this website to such other websites does not imply any endorsement of the material on such websites or any association with their operators.  

16) Hotel Ranking

The default setting of the ranking of accommodation on our website is 'Recommended' (or any similar wording) (the "Default Ranking"). For your convenience we also offer other ways to rank accommodation. Please note that the Default Ranking is created through a fully automatic ranking system (algorithm) and based on multiple criteria.

17) TripAdvisor Ratings

Trip Advisor Ratings shown on the website are the opinions of people who have booked and have stayed in the relevant accommodation. We take no responsibility for such opinions.

18) Disclaimer

Subject to the limitations set out in these terms and conditions and to the extent permitted by law, we shall only be liable for direct damages actually suffered, paid or incurred by you due to an attributable shortcoming of our obligations in respect to our services, up to the deposit cost of your reservation as set out in the confirmation email.


NEITHER ZanteHotels4U.com com NOR any of our officers, directors, employees, representatives, subsidiaries, affiliated companies, distributors, affiliate (distribution) partners, licensees, agents or others involved in creating, sponsoring, promoting, or otherwise making available the site and its contents shall be liable for (i) any punitive, special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim, (ii) any inaccuracy relating to the (descriptive) information (including rates, availability and ratings) of the accommodation as made available on our website, (iii) the services rendered or the products offered by the accommodation provider, (iv) any (direct, indirect, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our website, or (v) for any (personal) injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, willful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the accommodation (its employees, directors, officers, agents, representatives or affiliated companies), including any (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control.
ZanteHotels4U.com makes all reasonable efforts to ensure that the accommodation listed are of reasonable standard the listing of any travel services in the website is not and should not be taken as a recommendation from ZanteHotels4U.com or a representation that the travel services will be suitable for the user's purpose. ZanteHotels4U.com shall in no way be liable to you in the event that the accommodation is not suitable for your purpose.
 

19) Miscellaneous

Unless stated otherwise, the software required for our services or available at or used by our website and the intellectual property rights (including the copyrights) of the contents and information of and material on our website are owned by ZanteHotels4U.com, its suppliers or providers. These terms and conditions and the provision of our services shall be governed by and construed in accordance with Greek law and any dispute arising out of these general terms and conditions and our services shall exclusively be submitted to the competent courts in Greece.


The original English version of these terms and conditions may have been translated into other languages. The translated version is a courtesy and office translation only and you cannot derive any rights from the translated version. In the event of a dispute about the contents or interpretation of these terms and conditions or inconsistency or discrepancy between the English version and any other language version of these terms and conditions, the English language version shall apply, prevail and be conclusive. The English version is available on our website (by select the English language) or shall be sent to you upon your written request.


If any provision of these terms and conditions is or becomes invalid, unenforceable or non-binding, you shall remain bound by all other provisions hereof. In such event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and you will at least agree to accept a similar effect as the invalid, unenforceable or non-binding provision, given the contents and purpose of these terms and conditions.
Intellectual Property & Copyright

20) Copyright © ZanteHotel4U.com; All rights reserved.

All  copyright,  trademarks, trade names, service marks  and  all  other  intellectual  property  rights  in  the Website and its content (including without limitation the Website design, text, graphics, icons, logos, service names, all software and source code connected with the Website) as well as any other material contained in the Website are owned by or licensed to ZanteHotels4U.com or otherwise used by ZanteHotels4U.com as permitted by law and protected by applicable copyright and trade mark law.


All other trademarks or service marks are property of their respective owners. Nothing in these Terms of Use grants you any right to use any trademark, service mark, logo, and/or the name of ZanteHotels4U.com or its Affiliates.

21)About ZanteHotels4U.com

All of our services are rendered by e-Tourism Marketing, which is a private limited liability company, incorporated under the laws of the Greece and having its offices at Ampelokipoi, 29100, Zakynthos, Greece and registered with the trade register of the Chamber of Commerce in Zakynthos under registration number 31047344. ZanteHotels4U.com has its headquarters in Zakynthos Greece.

22) Contact

Except as explicitly noted on the Website, the services available through the Website are offered by ZanteHotel4U.com located at Ampelokipoi, Zakynthos, Greece. Our e-mail is info@zantehotels4u.com. Our telephone number is (0030) 26950 41480.


All legal notices to us shall be in writing and shall be made via email, conventional mail or both.


We may deliver notice to you by means of e-mail, a general notice on the Website, or by other reliable method to the address you have provided to the Website.


For any further legal information concerning us or the Website, or if you notice that any user is violating these Terms of Use, please do not hesitate to email us at info@zantehotels4u.com.